Honey Bae Shipping Policy

Last updated: August 10, 2026

Thank you for shopping with Honey Bae. We carefully prepare every order to ensure your products arrive safely and on time.

Order Processing

Orders are usually processed within 1–2 business days, excluding weekends and public holidays. Once your order has shipped, you will receive a confirmation message with tracking information, when available.

During promotions, holidays, or periods of high demand, processing may take slightly longer.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed:

• Domestic delivery: 2–7 business days

• International delivery: 7–20 business days

Delivery estimates are not guaranteed and may be affected by weather, carrier delays, customs procedures, or other circumstances outside our control.

Shipping Fees

Shipping charges are calculated and displayed at checkout. Any free-shipping promotion will be clearly stated on our website or during checkout.

International Orders

International customers are responsible for any customs duties, import taxes, or additional fees charged by their country. Honey Bae cannot predict or cover these charges.

Customers are also responsible for confirming that the products ordered are permitted in their destination country.

Tracking Your Order

When tracking is available, the tracking number will be sent after shipment. Please allow up to 48 hours for the carrier’s system to display updated tracking information.

Incorrect Shipping Information

Please review your delivery address carefully before placing your order. If you notice an error, contact us as soon as possible.

Once an order has been shipped, we cannot guarantee that its address can be changed. Customers may be responsible for additional shipping costs when an order is returned because of an incorrect or incomplete address.

Delayed, Lost, or Stolen Packages

Honey Bae is not responsible for delays caused by the shipping carrier, customs authorities, incorrect addresses, or circumstances outside our control.

If your tracking shows no movement for an extended period, please contact us so we can help you submit an inquiry with the carrier. If a package is marked as delivered but cannot be found, check with household members, neighbours, and the carrier before contacting us.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, contact us within 48 hours of delivery. Please include:

• Your order number

• A clear description of the issue

• Photographs of the product and packaging

We will review the matter and arrange an appropriate replacement or resolution when the claim is approved. Please do not discard the affected product or packaging until the review is complete.

Returned and Unclaimed Packages

Orders returned because they were refused, unclaimed, or addressed incorrectly may be eligible for reshipment. Additional shipping charges may apply.

Any refund will be handled according to our Return and Refund Policy, and original shipping costs may be non-refundable.

Contact Us

For questions about shipping or an existing order, contact Honey Bae through our official customer-support channel. Please include your order number so we can assist you promptly.